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Service calling system

IN CATERING

Benefits

  • Improve service efficiency
  • Made customer satisfaction
  • Enhance restaurant image

What is service calling system

Wireless calling system adopts advanced wireless technology to solve the service between customer and waiter. This system allows restaurant to provide the right service at the right time without interrupting the guest private conversation or provide special waiter to check table request time and time. This solution helps customer ensure that their attention has been notified such as call, water, bill, order and pay- no more waving hands or yelling out for service. There is software in wrist watche, you can download data to your compute to assess waiter’s working efficiency- how long do they service. You can also get service type such as water, pay, order, and so on.

Using subject

Counter

Place a display to get all customers call record

Customer

Press call button on the tables to ask service

Waiter

Wear wrist watch to wear wrist watch to

Operation

Service calling system consists of host display(optional), wrist watch and call button. If there is no waiter in your restaurant, you can put a host receiver to get all the calling records in the counter. Each waiter should wear a wrist watch. For the small area, you can add all the call buttons on the wrist watch. Each call button needs to correspond to a table/customer by the unique number. In the large areas, you can divide all the tables to several areas, such as AeraA AreaB AreaC AreaD AreaE AreaF, then pair the watch A with the buttons in the Area A, and set all the call buttons with the one wrist watch in the same way. Each waiter need to wear different wrist watch to serve the customers in different areas.

Custom Solutions

Solution Benefits

  • Respect customer's privacy, satisfied customer
  • No need to interrupt customer's conversation to ask whether they need service time by time.
  • Create pleasant environment
  • Customer no need to wave or call out to ask service, create a comfortable and happy environment.
  • Improve service efficiency
  • Waiter will get the signal at once wearing the wrist pager when customer need service.
  • Reduce cost for service stuff
  • No need other stuff to check whether they need service all the time.
  • Improve productivity and revenue
  • Satisfied customer to make them to be the regular customer to increase revenue.
  • Effective resource utilization
  • Service customer in time, reduce waiting time to short each customer’s dinner time, so that improve table usage rate.

Applications

It is widely used in restaurant where there are waiters to serve customers.