How Technology Like Wireless Service Calling Is Enhancing Restaurant Service

How Technology Like Wireless Service Calling Is Enhancing Restaurant Service

How Technology Like Wireless Service Calling Is Enhancing Restaurant Service

Restaurants that are still not leveraging the benefits of wireless serivce call system are missing an opportunity to drastically improve their customer service experience. The modern wireless calling system for restaurants is designed to improve service delivery and uninterrupted communication.

Traditionally, restaurants use a megaphone for calling guests to the delivery section or shouting when order is ready. Not only does it create an unnecessary loud noise that disrupts others, but it might also create discomfort among customers.

This is why a restaurant needs a wireless waiter calling system so that customers can enjoy what we call "fine dining" without interruption.

Advantages of Service Calling System for Premium Restaurants

Waiter calling systems have been under improvisation for many years. However, with the evolution of the wireless waiter call system, efficiency has been taken a step further. Here are some of the major advantages that a restaurant can experience using a wireless waiter calling system.

Enriched Productivity and Communication

A wireless calling system comprises two devices connected using a wireless frequency. One device--service calling buttons are with the customers while the other--wristwatch is with the waiter.

Image in a typical restaurant scenario. Whenever the customer is ready to order, they can press the button on the wireless device, a signal is being sent to the waiter's device along with the table number. As soon as the notification is sent to the wireless waiter calling, the assigned waiter can attend to the customer. This improves communication and encourages privacy.

Elevated Customer Satisfaction

As your customer service gets better, your customer satisfaction will improve in parallel. The environmentally friendly waiter calling device helps restaurants to not only improve their staff efficiency but also improve restaurant customer service. They can simply press the button on the device whenever they are ready to order, and a waiter can attend to them and note down their orders.

Without a wireless waiter service system, customers need to wave to grab the waiter's attention, and in the worst-case scenario, they need to shout. However, with a restaurant calling system, all they need to do is press a button. This further helps in maintaining discrete communication between customers and staff.

Enhanced Customer Retention

Better customer service will help you to improve customer experience that will eventually help you build a loyal customer community who would prefer to come back to your restaurant. Once you implement a wireless waiter calling system in your restaurant, you can witness notable growth within a short span of time.

Get Waiter Calling System for Your Business

Integrating a wireless waiter calling device must be a priority if you are looking forward to enhancing your profits without disrupting the customer experience. Instant communication between customers and staff plays a critical role in the restaurant business.

Retekess provides you with the best solution for restaurant communications. Service call paging system is more convenient for staff to customers communication. Our new product: Series Call Button TD032. It includes one-key button, two-key button, three-key button, four-key button. You can choose according to your restaurant needs.

We also have a TD112 Watch Pager. IPX7 waterproof, which is convenient for the waiter to do other cleaning work. Prompt waiters in vibrate way, suitable for premium restaurants. Please click here and watch the introduce video.


You can find all products in this blog on our website. Hurry up and take them home! Retekess has always been committed to providing a variety of staff and customers paging solutions for restaurants. Please contact us by phone at +86-15639073051 or email at

Leave a comment