|
Tartan Tours Oban,a highly regarded local tour company based in Oban, Scotland, specializes in providing authentic day trips and custom-designed guided tours. Their signature tartan-themed vehicles travel across Scotland, picking up and guiding tourists to interesting sites and destinations. However, due to noise interference and limited space inside the vehicles, tourists often struggled to hear the tour guide clearly. This not only affected the visitors' experience but also added extra strain to the guides. |
Noise Overpowering the Scenery and Stories
Gordon and Charlie, the passionate owners of Tartan Tours Oban, are native Scots with deep knowledge and a love for the land. Their expertise allows them to lead tourists to hidden spots that typical tours rarely visit. Tartan Tours Oban’ popular “3-hour Oban History & Seafood Tour” has always received excellent reviews. After gathering in the city center, tourists embark on the journey in the tartan-themed vehicle, leaving the noise behind to explore historical sites and charming countryside views.
However, one issue persisted throughout these well-planned tours: “Tourists often couldn’t hear the guide’s narration,” Gordon explained. “While the vehicle was moving, outside noise and vibrations made the guide’s voice unclear. The guide had to raise their voice or repeat information, which was tiring and frustrating.” He added, “Even though we shared lots of valuable information, important details were often missed because of the noise.”
A Guide System to Enhance the Visitor Experience
To improve the experience and resolve communication challenges, Tartan Tours Oban decided to introduce the Retekess Whisper Guide System. They purchased the T130S-T131S guide system twice, and it perfectly met their needs. Now, the guide only needs to wear a microphone to communicate clearly with tourists, protecting their voice while providing background information about the sites before arrival.
The T130S system's 328-foot signal range allows tourists to freely enjoy the beauty of Scotland, such as taking photos or stopping to admire the guide’s recommended sights, all while clearly hearing the commentary, whether on the vehicle or at the sites. The system’s volume automatically adjusts to the surrounding noise levels, which is particularly beneficial for older visitors with slight hearing loss, offering a more comfortable experience.
This guide system also has a long 20-hour battery life, sufficient for an entire day of touring. Additionally, with the AUX input function, the guide can play audio files or music related to the site, offering an even richer experience. Most importantly, the T130S transmitter can pair with any number of receivers, catering to the needs of different-sized groups.
Best result
By introducing the Retekess Whisper Guide System, Tartan Tours Oban has elevated their service to a more professional and personalized level, ensuring that tourists have unforgettable memories while exploring Oban.
