LingoCall is a translation company based in Costa Rica, offering high-quality global simultaneous interpretation services. With over 900 interpreters and covering more than 25 languages, LingoCall serves over 6,000 clients across five continents. As a company with 15 years of international experience, LingoCall provides a complete set of simultaneous interpretation solutions, including interpretation booths, interpreters, technical services, and interpretation equipment.
As LingoCall's business expanded, it faced increasingly complex challenges on the project site. Whether for business conferences, seminars, or multilingual tours, poor audio quality or unstable equipment could impact the success of an event, especially in noisy environments or spaces with limited space. |
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When Professional Services Face "Uncertainty" Challenges
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Additionally, ensuring compatibility between simultaneous interpretation equipment and various venue PA systems posed a significant technical challenge. Equipment mismatches or connection issues could lead to interruptions during the conference, affecting the overall experience.
LingoCall also needed an efficient and high-quality simultaneous interpretation solution for outdoor tour groups and multilingual guides, particularly one that was lightweight, portable, and offered long-lasting comfort with excellent audio quality.
LingoCall's core requirement was simple yet crucial: they needed a system capable of handling multilingual translation efficiently, compatible with existing systems, and able to be deployed quickly in various venues and event types.
The system needed to meet the following requirements:
· Easy to Operate: The system should be simple to use, capable of quick deployment in both indoor and outdoor venues, and be compatible with existing equipment.
· Clear Audio Quality: The equipment must be reliable, with stable system performance that ensures clear audio transmission even in complex environments, free from interference.
· Adaptable to Various Event Types: Whether it's a large conference or a moving tour guide, the system must be flexible enough to provide seamless translation.
· Comfort for Long-Term Use: Particularly for outdoor activities and extended meetings, the equipment needed to be comfortable for both interpreters and participants over long periods of time.
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Solution: Retekess FM Simultaneous Interpretation System
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After multiple rounds of consultation with the Retekess expert team, LingoCall decided to purchase 6 TT119 desktop transmitters, 6 TT117 portable transmitters, and 151 TT118 receivers. Retekess' system met their needs for flexibility and compatibility while ensuring top-notch audio quality.
Key Advantages of the Retekess Simultaneous Interpretation System:
· Stable and Reliable: The FM system offers stable signal coverage, penetrating walls and obstacles. The TT119 desktop transmitter provides a longer transmission range and stronger anti-interference capability, ensuring uninterrupted signal transmission in large venues or complex electromagnetic environments, providing solid technical support for critical meetings.
· Outstanding Audio Quality: The system supports high-fidelity stereo sound and low-latency audio transmission, paired with noise-canceling headphones and clip-on microphones. Even in corners of the venue or noisy street settings, it ensures that every listener hears crystal-clear original or translated audio.
· Flexible Expansion: The Retekess system supports up to 17 multilingual channels and allows for a maximum of 6 language groups to operate simultaneously in the same area, making it perfect for large international conferences. The modular design allows for flexible configuration of transmitters and receivers based on venue size and number of attendees, making it suitable for everything from small meeting rooms to large auditoriums.
· User-Friendly Operation: With intuitive interface design, interpreters can easily switch channels and adjust the volume. Attendees can simply turn on the system and select a channel to listen, with almost no instruction needed. One-touch mute and other features help ensure smooth handling of unexpected situations.
· Comfortable and Portable: The TT119 desktop transmitter is lightweight and portable, combining transmission and reception functions, meaning interpreters don’t need to carry extra transmitters. The plug-and-play design allows the system to be used immediately after unpacking. The TT117 portable transmitters make sound quality assurance for temporary events and outdoor tours a breeze.
· Strong Compatibility: The system integrates seamlessly with existing conference broadcasting systems and LingoCall's current FM equipment, perfectly solving the issue of integrating old and new devices and venue compatibility. The desktop transmitter also has multiple professional audio interfaces, supporting scene effects. During breaks? One-click music transmission to all channels creates an atmosphere, without needing additional equipment.
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Results & Customer Feedback: Clear, Flexible, Simple
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After implementing the system, Retekess equipment quickly became a reliable partner for the LingoCall team. LingoCall's procurement manager particularly noted, “During one event, our interpreter simply stood next to the speaker and softly translated. Even listeners at the other end of the room could hear it very clearly, and the results were impressive.” The stability and broad coverage of the system ensured that communication was seamless, regardless of the listeners' location. The outstanding compatibility also protected LingoCall's investment in existing equipment.
The LingoCall team praised the system for not only meeting their flexibility and audio quality requirements at an excellent price point but also for its ease of use, which reduced training costs. Even volunteers could quickly get up to speed. |
Expert Consultation & Customized Solutions
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| Retekess experts are always available to provide tailored simultaneous interpretation solutions. Whether it’s the event scale, number of languages, or the uniqueness of the venue, Retekess can provide the right equipment and system configuration to meet your needs. From small-scale trials to future expansions, we offer full professional consultation and technical support, dedicated to becoming your most trusted simultaneous interpretation technology partner. |
