What can I do if I didn't receive the refund?
If you haven't received the refund for more than a week, please contact our staff directly. All the messages will be replied to in 1 working day.
How can I get the tracking number after placing an order?
You will receive an email with the tracking number within one business day of the order being shipped. And the information could be found on your order detail page.
Will all the products will be delivered at the same time when I ordered more than one item?
Most orders will be dispatched from the same warehouse. In a few orders, different products may be dispatched from different warehouses. At this time, the delivery time may not be the same. Please be patient and wait for the arrival of all ordered products.
What can I do if I receive the wrong package?
Please contact us, we will help you complete the return and reissue the correct product for you at no additional cost to you.
Why I didn't get the email?
Please check your spam folder first. Contact us if still not.
How long is the warranty?
2 years warranty for the main machine and 2 months for its accessories. In addition, we provide 30 days with no reason to return.