Retekess T112 Paging System Trouble Shooting

Retekess T112 Paging System Trouble Shooting

Retekess T112 Paging System Trouble Shooting

Know the pagers that you used well 

T112 FUNCTION KEY RETEKESS.jpg

1, Can I add pagers, if I need to use more than 20 pagers?

Answer: sure, there are 999CH about T112, you can use 998 pagers in one time. If you want to buy additional pagers, pls contact us. We will send you a link, you can choose the quantity that you need.

2, How far do these pagers work?

Answer: In the open area, it can reach 800-1000m, but short in buildings such as 150-500m

T112 RETEKESS WORK LONG RANGE.jpg

range real.jpg

3, How to change the working mode?

Answer: First, you need to remove the paper from the front of the pager. At this point, you can see the SET button and the MODE button. Second, press the MODE button, it will switch to another mode, and if you press the MODE button again, it will switch to third modes.

mode t112 retekess.jpg

model 3 typers.jpg

4, Can I replace the photo on the pagers?

Answer: Yes, just need to remove the plastic cover in the front of pagers, then you can change it to your own design logo. If you want to receive the photo fast, you can send us your design in PS, we will do them for you and you need to pay a fee. For more details, pls contact us at email: support@retekess.com.

change photos.jpg

PAPER PHOTO IN t112.jpg

5, How to pair the pagers?

Answer: pls do as the following:

pair PAGERS t112.jpg

6, Does the pagers need wifi when they work?


Answer: No.

NO WIFI.jpg

7, How long does the pagers last?

Answer: The pagers are Built-in 360mAh rechargeable lithium battery. It can last 24 hours in standby time, and work about 8-10 hours.

8, If I lost the manual, where I can get it?

Answer: You can contact us at support@retekess.com we will send you the manual in PDF format

9, What is the difference between Retekess T111 and Retekess T112?

Answer: Retekess T11 has 20 channels, but T112 has 999 channels.

10, I am from the US, can I use this pager directly?

Answer: Yes, the adapter works in AC 100-240V 50/60Hz, we will send the right adapter based on your country. We have 4 types of adapter: US/EU/AU/UK.


Comments

Comment user

Guest

Why does the base have a continual alarm when I plug it in

Comment author

Author

Hi, thank you for using the Retekess system. Would you mind sending a video to us? You can send the video to support@retekess.com. Don't worry, we will help you.

Comment author

Author

Hi, thanks for using the Retekess system. Can you send a video to us via email at info@retekess.com?

Comment user

Guest, Andreas Wünsche

Hallo, ich habe mir 10 Stk. neue Lager gekauft. Wie kann ich diese mit dem Gerät koppeln Ich möchte gern die vorhanden alten Lager der Nr. 1 bis 10 durch die neuer ersetzen. Bitte schreiben Sie mir wie das funktioniert. Danke Andreas Wünsche

Comment author

Author

Hi, Andreas Wünsche. Thanks for using the Retekess system. I have sent the manual of T112 to your mailbox, you can pair your new pagers according to it.

Comment user

Tom

Ive added a further 20 pagers to a t112 system, and assigned new numbers (21-40) Now, (for example) if I call 3 from set A, both pager 3 and pager 23 respond. If I call 18, 18 and 38 respond. And so on... What am I doing wrong?

Comment author

Author

Hi, thanks for using the Retekess system. You can delete all the pagers with duplicate numbers and re-pair after deleting the pager ID. Because when you set a new number for the new T112 pager, the original ID will not be cover, you need to delete it.

Comment user

Marcelino

It seems that the system is working well. After a period, the base has no communication with the pagers. If I power the base and power it on, it work again ok for a while. Than the problem come back. I have to systems next to each other. The other system don't have this problem. What could be the problem and how can I solve it? Many thanks and regards, Marcelino

Comment author

Author

Thanks for using Retekess system. When you use them, you need to ensure that the keypad transmitter and pagers have enough power to support their work.

Comment user

Twothetop

I've pressed the 9 button to turn off pagers and they don't turn off. I'm I doing something wrong?

Comment author

Author

Thanks for using Retekess pagers. If you have the new version of the T112 model, the turn off pagers operation changed to : Press and hold number 9 until you hear a beep, then press the CALL button to turn off all the pagers. Any other help needed, just feel free to email us at support@retekess.com

Comment user

Carl

After charging on the base how do you turn pagers off ? Do you have to turn each pager off manually

Comment user

Sharon Widmaier-Shattuck

My pager base was unplugged and moved and now will not power back on. It there some kind of a reset that I missed?

Comment author

Author

If the base is broken and the product is still under warranty, you can apply for repair. May I know when and where did you purchase the item? And what's the Order ID, please? So that we can ask the relevant customer support team to solve the problem for you. You can send an email to info@retekess.com Looking forward to your reply.

Comment user

Ann Greenwald

Our system was working fine until last week. Suddenly the pagers seem not to work at a distance from the base they were working fine before. When closer to the base they will still ring but not at distances they previously worked fine. Do they need new batteries? Can I buy replacement batteries?

Comment author

Author

1. How many pagers have short-distance problems? individual? Or all? 2. Please check whether the antenna of the keyboard is installed properly? 3. Is the pager fully charged before use? 4. Is there something newly added around the keyboard that will cause signal interference?

Comment user

Guest

I just bought a t112 model from Amazon. It worked for half of a shift and then stopped communicating with the base. Now I can’t get any of the pagers to pair. Please let me know if there is anything I can do

Comment user

Pavel

Good day. My t112 system does not communicate with pagers in any way. I tried all possible ways. Short press set button, then call number on keypad. And there is nothing. No any signal.

Comment author

Author

Hello Pavel, I am so sorry for your inconvenience. Please don't worry, we will be responsible for our products. We have emailed you about this issue, could you please provide us the Order ID of the purchase? We will be sure to provide you an efficient solution once got your response.

Comment user

Rich Michael

Good day. My t112 system does not communicate with pagers in any way. I tried all possible ways. Short press set button, then call number on keypad. And there is nothing. No any signal.

Comment author

Author

Hello, According to the information you provided, I am afraid that there's a problem with the keypad transmitter. Please email us with the Order Details then we will provide you a satisfied solution. Apologize for your inconvenience. Best Regards

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