Anetttours is a travel agency located in Budapest, Hungary, with 28 years of experience. They offer a wide range of services, 
including holiday tours, city sightseeing, and customized itineraries. Over the years, anetttours has focused on improving 
customer experience by providing added-value services for every traveler. However, they faced a key challenge: how to 
communicate effectively with tourists in quiet places without disturbing the surrounding environment.

What Was the Challenge?

One of anetttours' flagship products is the Greek Bus Tour. During the tour, guides need to provide tourists with local customs, practical information, and important notes. Ensuring that every tourist can hear the explanation clearly while still enjoying the views along the way is crucial. The clarity of the guide's voice is essential.

What was the solution?

To deliver excellent visitor service, anetttours chose the Retekess T130 series tour guide system. This system uses advanced technology specifically designed for tours requiring high-quality sound.

Retekess recommended the T131P and T130P devices, which feature one-click pairing technology for quick, automatic connection between the guide and listeners. The system includes adjustable DSP noise reduction (1-4 levels), ensuring clear and high-quality explanations even at low speaking volumes.

With 49 available channels, guides can easily select the right one and start their commentary. The system has an effective coverage range of up to 160 meters, allowing each tour to flow smoothly without the need for guides to raise their voices.

The devices are durable, with receiver batteries lasting up to 36 hours and an automatic shutdown feature to extend battery life. The accompanying single-ear headsets are lightweight, designed with a D-shaped ear hook that wraps around the ear for comfort and a secure fit, even during long tours.

What was the result? 

With the Retekess tour guide system, anetttours not only solved the challenge of communicating in silent environments but also elevated the overall tour experience. Tourists can now focus more on listening to the guide and enjoy the scenery without distractions. Guides no longer need to raise their voices, and the tour process is smoother and more enjoyable.