How to Relieve Patient and Provider Stress During a Health Care Visit

How to Relieve Patient and Provider Stress During a Health Care Visit

How to Relieve Patient and Provider Stress During a Health Care Visit

Picture this: Your new patient has been sitting on a thinly padded chair in the waiting room of your office for 45 minutes. Immediately next to them is a person who is watching videos on their phone at full volume. The only other seat is next to a man who cannot stop coughing.

Such a healthcare environment is a high-stress experience for many patients and staff. According to a 2022 patient survey, it only takes 20 minutes of waiting for nearly 60 percent of patients to start to feel frustration. Emotions—anxiety, fear, confusion, frustration, annoyance—are running high. Add to that uncomfortable seating, piles of old magazines, and overcrowding, and it's no wonder people dread going to clinics. But help is on the way. Here are a few ways to turn passive waiting into proactive care, turning wasted time into an opportunity.

How to Relieve Patient and Provider Stress During a Health Care Visit?

1. Provide Spacious Seating and Keep Quiet

Maintaining a spacious, quiet, and comfortable environment is one of the ways to improve the experience of visiting a doctor. Patients are able to maintain social distancing without overcrowding. Keep the waiting room quiet, don't shout the patient's name, and better protect personal privacy.

2. Appoint a Waiting Room Liaison

A waiting room liaison is someone who greets patients as they walk in. The person just needs to sort the patients and give him the pager. They don't need to look for patients everywhere. When it is someone's turn, they just presses the corresponding button, and the pager will remind the patient to come to the door. You can hire a new employee for this position, or you can appoint a current employee to take on this responsibility.

3. Make Waiting Active

When you provide a wireless calling pager, you make wait time seem shorter and keep patients from watching the clock. Hand out pagers in the waiting room. Patients can go for a walk outside, or even have a cup of coffee on the street. When it's time for their date, Retekess pagers will give them a buzz.

Choose Patient Paging System for Hospitals and Healthcare

If you want to do the above, why not try the Retekess wireless patient paging system? We have a variety of paging systems for you to choose from.

Long range and waterproof pager TD156 is for the large hospital and healthcare centers. Up to 9998 can be added, which can easily handle a large number of people.

Alphanumeric pager TD166 is for medical providers who need text transmission. Up to 56 characters can be added to convey more detailed information to the patient.


If you are interested in our pager system, please visit our website here to learn more about our patient calling pagers. If you have any other questions, feel free to contact us by phone at +86-15639073051 or email at

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