A Letter to Our Global Partners

Dear Retekess Partner,

Eighteen years ago, we set out from a small studio on a journey to serve clients around the world. At the time, we didn't know how far this path would take us—let alone that, eighteen years later, we would be so well-loved. We were certain of only one thing: we had created a practical product. We firmly believed that if we focused on quality, everything else would naturally fall into place.

We were right. But not because we were especially smart. We were right because of you.

You — the tour guide in Rome who used our system to share the history of the Colosseum with a group of first-time visitors.

You — the factory manager in Detroit who finally found a communication system that worked across a noisy production floor.

You — the yoga instructor in Bali who created a silent sanctuary for her students using our headphones.

You — the restaurant owner in Seoul who never again had to shout across a crowded dining room.

You — the event planner in São Paulo who threw a silent disco that people are still talking about.

You — the 150,000+ customers, partners, and supporters who chose Retekess.

This anniversary is not about us. It is about you.

What "Moving Forward Together" Means to Us

Our 18th anniversary theme is "Moving Forward Together." We chose it because after 18 years, we have learned that progress is never a solo journey. Every product we have launched, every feature we have added, every improvement we have made — it started with a conversation with a customer.

Listening to feedback and putting customers first 

When a German client mentioned that charging the products was cumbersome, we designed a contact-based charging feature paired with a dedicated charging case. When a Dutch travel agency sought a more convenient and lightweight solution, we developed an ear-hook receiver that maintained excellent sound quality. When a US manufacturing plant complained that excessive factory noise made hearing difficult, we created a specialized solution tailored to that environment. Your feedback doesn't just gather dust; it serves as the roadmap for our progress.

Supporting Local Communities

Retekess products are used in over 115 countries, but we believe in giving back where it matters most. In the past five years, we have donated wireless communication equipment to:

Rural schools in Kenya for outdoor assemblies and educational tours
Community centers in rural India for health awareness campaigns
Nonprofit organizations in Brazil for accessibility programs for the hearing-impaired
Refugee support centers in Europe for multilingual orientation programs
Communication is a human right, and we are committed to making it accessible.

Investing in Our People

Behind every Retekess product is a team of engineers, designers, support agents, and logistics professionals who care deeply about what they do. We believe that when you take care of your people, they take care of your customers.

How We Say Thank You: The 18th Anniversary Sale

To every partner who has been part of our journey, we are saying thank you with our biggest sale ever.

From July 15 to August 13, 2026, the Retekess 18th Anniversary Sale offers:

Lowest Prices of the Year

Every tour guide system, silent headphone, and guest paging device is discounted to its lowest price of 2026. No gimmicks. No inflated "original prices." Just real savings.

What Our Partners Say: A Thank-You Wall

We collected messages from partners around the world. Here are a few that made our team tear up:

"Retekess did not just sell us a product. They solved a problem we had been struggling with for years. That is rare." — Hotel Manager, Dubai, UAE

"I have recommended Retekess to every tour operator I know. Not because they pay me. Because I genuinely believe in the product." — Tour Guide, Kyoto, Japan

"Our silent disco events have become a community tradition. Retekess is part of our story now." — Community Organizer, Mexico City, Mexico

"When we had a problem with a charging case, Retekess support replaced it within 48 hours. No questions asked. That is the kind of company I want to do business with." — School Principal, Auckland, New Zealand

"18 years? I remember when Retekess was a new name on Amazon. Now they are everywhere. Proud to have been part of the journey." — Distributor, Hamburg, Germany

Looking to the Future: Walking Hand in Hand to Write the Next Chapter

We look to the future with great anticipation. Retekess will always remain true to our customer-centric philosophy. Through continuous technological innovation and product iteration, we are committed to solving every communication pain point and elevating your experience.
Connecting trust beyond borders. Together, let us walk hand in hand toward a brighter tomorrow! 

From All of Us at Retekess: Thank You

To every customer who left a review, every partner who referred a friend, every support agent who stayed late to solve a problem, and every engineer who obsessed over a 0.1% improvement in audio clarity — thank you.

Eighteen years is a long time. But when you are doing something you love, with people you respect, for customers who trust you, it feels like just the beginning.

Moving Forward Together.

That is not just a tagline. It is a commitment. For the next 18 years and beyond.

→ Join the 18th Anniversary Celebration

→ Read Our Brand Story

Sincerely,

The Retekess Team
July 16, 2026