Before Buying

Who is this hearing aid designed for?

This hearing aid is designed for adults with moderate to severe hearing loss who need stronger, more personalized hearing support in everyday situations.

It is especially suitable for people who have difficulty following conversations, hearing the TV clearly, or understanding speech in busy environments.

With smart sound tracking, 16-channel WDRC processing, app control, Bluetooth connectivity, and multiple listening features, it is designed to provide a more personalized listening experience throughout the day.

Not sure if it's right for you? Our hearing support team can help you better understand whether this hearing aid matches your hearing needs.

Is it suitable for moderate to severe hearing loss?

Yes. This hearing aid is designed for users with moderate to severe hearing loss and provides powerful amplification together with advanced digital sound processing.

Unlike a simple sound amplifier, it uses 16-channel WDRC digital processing to help manage different levels of sound and provide a more balanced listening experience.

Its smart sound tracking technology is also designed to help prioritize speech in everyday listening environments.

However, hearing loss varies from person to person. If you have severe or rapidly changing hearing loss, or have concerns about your hearing health, we recommend consulting a qualified hearing healthcare professional before use.

How do I know if it is right for my hearing needs?

TE105 is designed to provide a more personalized listening experience, with multiple adjustment options to match different hearing needs.

It features:

45 ± 5 dB average gain to provide strong amplification for users who need more hearing support.

9 volume levels so you can fine-tune overall loudness according to your listening environment.

4 noise-reduction frequency adjustments to help you customize how the device handles different types of background noise.

Self-fitting support that allows you to personalize the hearing aid based on your own hearing needs and listening preferences.

Instead of relying on a single fixed amplification setting, TE105 gives you more control over how you hear.

Getting Started

Do I need professional fitting?

Professional fitting is not necessarily required to get started, but professional guidance can help you get more from your hearing aid.

The hearing aid is designed with app-based controls and adjustable listening settings, allowing you to make adjustments based on your everyday listening needs.

If you need additional help, our support team can provide 1-on-1 guidance for setup, fitting, and everyday use.

For users with more significant or complex hearing loss, we recommend having your hearing evaluated by a qualified hearing healthcare professional and using professional fitting guidance when appropriate.

How does the app work?

The companion app gives you convenient control over your hearing experience from your smartphone.

After connecting your hearing aids to a compatible smartphone, you can use the app to adjust supported hearing settings and personalize your listening experience.

Instead of repeatedly handling the hearing aids themselves, you can make adjustments directly from your phone.

It's designed to make everyday hearing adjustments simple, convenient, and more personalized.

Can I use it with my phone?

Yes. The hearing aid supports Bluetooth connectivity with compatible smartphones.

Once connected, you can use your phone together with the companion app to manage supported hearing settings and personalize your listening experience.

Bluetooth connectivity also makes the hearing aid more convenient for everyday smartphone use, depending on your phone model and supported functions.

Everyday Use

Is it waterproof?

Yes. The hearing aid features an IP68-rated design for enhanced protection against dust and water exposure.

This makes it better suited for everyday situations such as:

• Sweat during daily activities
• Hot and humid weather
• Light rain
• Everyday outdoor use

However, IP68 does not mean the hearing aid is intended for swimming or prolonged underwater use.

After exposure to moisture, allow the device to dry properly before charging or storing it.

How long does it take to get used to a hearing aid?

Getting used to a hearing aid is different for everyone. When you first start wearing one, everyday sounds may seem louder, sharper, or different from what you're used to. This is normal as your brain adjusts to hearing sounds that you may have been missing.

For many people, the adjustment process takes several weeks, so we recommend starting with comfortable listening environments and gradually wearing your hearing aid for longer periods each day.

TE105 gives you multiple ways to fine-tune your listening experience, so you can adjust the volume and noise-reduction settings as you become more comfortable.

Tip: If a sound feels uncomfortably loud, painful, or unusual, stop using the device and seek professional hearing advice.

Your Purchase Is Protected

What if it doesn't work for me?

That's why we offer a 60-day free trial.

You can take time to experience the hearing aid in your everyday life—not just for a few minutes at home.

Try it while:

Talking with family

Watching TV

Having conversations in restaurants

Spending time outdoors

Using your smartphone

If you find that it isn't the right fit for your needs, you can follow our return policy during the eligible trial period.

Our goal is to give you enough time to make your decision with confidence.

How does the 60-day trial work?

Our 60-day free trial gives you time to experience the hearing aid in your everyday life before making a final decision.

Here's how it works:

Order your hearing aid

Receive your hearing aid and accessories at home.

Get set up

Follow the setup instructions or contact our support team for 1-on-1 assistance.

Use it in real-life situations

Try it while talking with family, watching TV, going outdoors, and in different listening environments.

Decide with confidence

If it doesn't meet your needs, you can request a return according to our 60-day trial and return policy.

Please refer to our return policy for eligibility requirements, return conditions, and the exact refund process.

How do I return it?

If you decide that the hearing aid isn't right for you during the eligible 60-day trial period, you can request a return according to our return policy.

Return process:

Contact our customer support team

Provide your order information and let us know that you would like to initiate a return.

Follow the return instructions

Our support team will provide the return address and instructions.

Send the product back

Please return the hearing aid and required accessories according to the return policy.

Refund processing

Once the returned product has been received and inspected, your refund will be processed according to our return policy.

For detailed return conditions, please see our Warranty & Return Policy.

How long does shipping take?

Shipping times vary depending on your destination and shipping method.

Once your order is confirmed, we will provide tracking information so you can follow your shipment.

For the most accurate delivery estimate, please check the shipping information shown at checkout.