Q1: Is the camera plug-and-play?

A: Yes, it connects to a computer or large commercial display screen via USB and is ready to use out of the box.

Q2: Is the camera compatible with multiple interfaces?

A: The TC202 camera is compatible.

The SVN W1 camera uses a USB 2.0 Type-C cable.

The TC201 conference camera uses USB 3.0 and is backward compatible with USB 2.0.

The TC202 PTZ camera uses multiple interfaces including USB 3.0 (backward compatible with USB 2.0), HDMI, and NET, and supports dual-stream encoding output.

Q3: Does the camera have a built-in microphone?

A: Yes, it has a built-in microphone for direct sound pickup. The pickup range varies depending on the number of built-in microphones in different models.

Q4: What is the resolution? Does it support 4K?

A: Some models offer 2K resolution, while others offer 1080P or 4K ultra-high-definition resolution.

Q5: What is the wide-angle lens? 

A: The wide-angle lens varies depending on the model. For example, the SVN W1 offers an 89° wide-angle lens, while the TC201 conference camera offers a 121° wide-angle lens.

Q6: Does the camera support PTZ (pan-tilt-zoom) control?

A: The TC201 conference camera features a mechanical pan-tilt head + built-in electronic pan-tilt head (horizontal/tilt range ±15°).

The TC202 pan-tilt camera features a stable and sensitive pan-tilt function, with a horizontal rotation range of ±170° and a vertical rotation range of -30° to +90°, supporting up to 255 preset lens positions.

Q7: Is the lens zoom optical or digital?

A: Digital zoom. Some models, such as the TC202 pan-tilt camera, offer 12x optical zoom + 16x digital zoom.

Q8: Can the camera be remotely controlled?

A: Remote control is supported.

Q9: Is the conference microphone plug-and-play?

A: Yes, simply plug it into the USB port to use; no driver installation is required.

Q10: Which conferencing software is it compatible with?

A: Supports Zoom, Lark, Tencent Meeting, Google Hangouts, etc.

Q11: Does it support Windows and Mac?

A: Supports Windows and Mac. Some models, such as the TC106, are compatible with mainstream operating systems, such as Windows XP/Vista 7/8/10/Linux/Android.

Q12: What is the microphone's pickup range?

A: It depends on the model, generally 3–6 meters, suitable for meetings of 6–12 people.

Q13: Does it support omnidirectional pickup?

A: Yes, it uses a multi-microphone array design, enabling 360° omnidirectional pickup.

Q14: Does it support full-duplex calling?

A: Some models, such as the Omni2 and Omni2P conference microphones, support full-duplex calling.

Q15: Does the microphone support Bluetooth?

A：It depends on the specific model. For example, the Omni2P microphone supports Bluetooth.

Q16: Does the microphone have a mute button? 

A: Yes, there is a one-click mute function, which is convenient to use during meetings.