T-AC03 T-AC04 Access Control Keypad FAQ

T-AC03 T-AC04 Access Control Keypad FAQ


Q: Where can I get a manual of the A-TC03/T-AC04 keypad?

A: You could download the manual from Retekess official website: Download

Q: How do we program the RFID cards?

A: Enter Programming mode by pressing * then enter the Master Code, then press #, then press *,
Next, Press 1, then swipe card across the front of the keypad, then press #
To keep entering cards, Press 1, swipe the next card across the front of the keypad, then press # and continue to repeat the process until you have entered all the cards you want to enter.

Q: Can cards be deleted from this keypad?

A: Yes. It's a built in controller, so you can add/delete directly from the device. If using in Wiegand mode, you would need to manage the cards from your own controller

Q: Can I configure multiply pin codes and change some/all of them easily?

A: Yes, you can add multiple pin codes according to the instructions. And If you use prox cards with it, each card can have an access code with it.

Q: How to remove pin code from system?

A: 1. to enter the programming mode: *Master code(default 999999)#
2. to enter: 2 user ID number # for a PIN user or 2 Read card # for a card user

Q: How do I reset master code if I forgot mine?

A: If you want to reset master code, you need to reset to factory default according to the following instruction

  1. Disconnect power from the unit.
  2. Press and hold # key whilst powering the unit back up.
  3. On hearing two "Di" release # key, system is now back to factory settings. Then the default factory master code is 999999.

Q: Does it support dry contacts?

A: Yes, it does. The access control keypad has an internal relay with Common, NO and NC.

Q: Are the purple and blue wires normally open dry contact?

A: Yes, purple and blue are NO according to the spec sheet

Q: Can the keypad connect to Access Control?

A: Generically, yes. It has the wires for connection to a Weigand protocol access control system, which is the majority of them.

Q: Can we use this for elevator door entrance as well?

A: Yes, you can

Q: What is the length of the wiring cable to go through a wall?

A: The jacketed length of the cable is 9 inches. The individual wires extend another 2 1/2 inches



Comments (22)

  1. Guest
    Is it possible to delete all PIN numbers without losing the Cards programmed in? I have lost the ID number for a PIN that I want to delete. If I do a factory reset will I lose all cards programmed in?
    July 15, 2025
  2. Deacon Vice
    I have connected my T-AC04 to power and go through the steps to enter fob, however I cannot the device to recognize the fob. These are preprogrammed 13.56 mhz mifare classic 1k. Any suggestions?
    February 07, 2025
  3. evvfcxkiec
    Muchas gracias. ?Como puedo iniciar sesion?
    October 21, 2024
  4. Guest
    Hello, is it possible to turn off the blue backlight led and the red led at the top? thanks in advance
    September 29, 2024
  5. Guest
    Is the exit button supposed to be Normally Open or Normally Closed?
    October 24, 2022
  6. Adam
    I bought a retekes t-ac04 according to the description, it can be connected to the alarm, but after delivery it turns out that there is no gray wire and 12 only 10 cables, the drawing "La méthode d'installation est simple" how should I do it, or will we f
    September 14, 2022
  7. Guest
    Hello, I have connected the reader to my Access controller via the Wiegand connection but data is being sent to my system as soon as a press a digit. The reader is not waiting for me to enter the full pin and then press the # key.
    August 23, 2022
  8. Guest
    How can i disable the light and the signal? Is this possible to disable via *.....# Code?
    August 05, 2022
  9. dave
    How do I activate/turn on Wiegand Mode for the T-AC04/
    July 21, 2022
    1. Guest
      @ How do I activate/turn on Wiegand Mode for the T-AC04?
      November 20, 2022
  10. Guest
    The keypad was working fine until it sometimes goes from blinking red to solid red and not operable. What does this mean?
    July 15, 2022
  11. pasquale de rosa
    posso usare due tastiere t-ac04 per entrare e uscire dal garage con un solo rfdi
    April 30, 2022
  12. Guest
    How do I wire a keypad inside and outside the door?
    April 22, 2022
  13. Guest
    Do you have a wiring diagramme that would enable me to fit a keypad inside and out?
    April 22, 2022
  14. Guest
    We have a T-AC03 T-AC04 Access Control Keypad How do we change the 4 digit code using the keypad Thanks
    March 03, 2022
    1. @ Hello, you could check the manual for the details: https://www.retekess.com/Assets/resource/Access-Control-System/T-AC03-EN-DE-FR-IT-ES.pdf, any other questions, just feel free to email us with the Order ID of the purchase.
      March 08, 2022
  15. Guest
    I am wondering if it is possible for the relay to open on the code and close on the code holding until the code is next entered? Thank you
    March 01, 2022
  16. Mikel
    I am going to install the keypad in parallel with a 24V voice based access control. Although the AC03 will be driven with 12V, is it possible to connect the 24V to the AC03 switch port? Thank you
    January 27, 2022
    1. @ Hi Mikel, no, it only works with DC 12V±10%
      February 10, 2022
  17. Eliot
    Hi, is it possible to program a RFID card for only ONE USE in 10 minutes? I don´t want an user activating continously the system.
    January 05, 2022
  18. Guest
    What wires control the light on the keypad? Thanks.
    December 24, 2021
    1. @ Hi, thank you for using the Retekess system. The flashing red indicator light of the keyboard cannot be turned off. If you have other questions, please feel free to contact us by email at support@retekess.com. We will provide the solution to you.
      December 28, 2021
  19. Guest
    Can I turn off the tone with the T-AC04? It is very annoying for the neighbors. Or can I at least reduce the volume?
    September 13, 2021
    1. @ Hi. Thanks for using the Retekess system. The sound of T-AC04 can't be turn off. If you have any other questions or needs, please contact us by email when you are free. support@retekess.com
      September 15, 2021
  20. Installer - Tim
    Can I configure the output of the Wiegand format? (i.e.. Send data with each key press Wiegand 8-Bit, Nibbles, Complemented)? Thanks, TimP
    July 27, 2021
    1. @ Hi Tim, Retekess Access Control Keypad has the unit operating as a Wiegand Output Reader. In this mode, the unit supports a Wiegand 26 bit output so the Wiegand data lines can be connected to any controller which supports a Wiegand 26 bit input.
      July 28, 2021
  21. Michael
    Hi, Is it possible to turn off the access control and just have the Wiegand output? Thanks
    July 06, 2021
  22. Guest
    I’m looking fir a key pays that I can tie to a contactor for a stove in a nursing home. Can you set the NO trigger for a 2 hr duration or how long can it be open for? Also during the activation can you hit a command to close or cancel its function? My pho
    March 26, 2021
    1. @ Hello, thanks for contact Retekess. It is regret to inform you that we have no such a keypad meets your requirements. Best Regards
      March 30, 2021

Leave a Reply