Shopping Help for Customers

Shopping Help

  • Register Account:

    On the official website https://www.retekess.com/, you can click Sign In in the upper right corner of the website, and then click Create Your Retekess Account on the page that appears to register an account (after successful registration, we will send an email to inform). If you are a dealer, directly click on Become a Dealer, and submit information after filling in on the new page that opens.

  • Place an Order:

    1. After logging in, select the product, add them to your cart, or buy now

    2. Add your address and save

    3. View shipping

    4. Selection and use of discount codes

    5. Double-check the product information you purchased

    6. Payment methods include: PayPal/Credit Card/Debit Card

    7. Click to place an order

  • Order Successfully:

    You will receive an order confirmation email from us when the order is placed with success. When the order is shipped out, we will provide you with the tracking number and carrier name by email so that you could track your order if needed, you could also find the shipping details on the Order Detail Page as well.