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Frequently asked questions on Retekess T116 wireless calling system

Frequently asked questions on Retekess T116 wireless calling system

Frequently asked questions on Retekess T116 wireless calling system

Many people may do not know much about our T116 wireless paging system for the moment, hope these Q&A can help you

Q: What network do they use?

A: It doesn’t like the smartphone or computer which needs the network, just power up and you can use it. The frequency of the calling system is 433.92MHz

Q: Do they work between floors and walls?

A: Yes they are. The range on them is very good. They could be used in a large outside space(about 1000m), also can work between floors and walls(200-500m).

Q: How long does it take to recharge a pager? And how long does the pager last?

A: They're good for a couple of hours as long as you cycle them when you’re busy to give them time to charge. Charging time also depends on how long they've been vibrating for before you put them back on the charger. 

Usually, it takes about 2-3 hours to be fully charged and can last about 10-12hours.

Q: How do you know when the pagers are fully charged?

A: When the pager is fully charger, the GREEN light on the top of the pager will be bright all the time.

Q: Can you call all pagers at once?

A: Yes, you just need to pair all the pagers with the same number.

Q: If another food truck is using the same system will our pager system interference?

A: No, RF wireless technology with millions of different learning codes(AM) supports independent storage memory avoiding data lost and interference.

Q: If we are able to purchase the extra pagers if needed?

A: Yes, it is easy to find the extra pagers here

You could email us to support@retekess.com at any time.  

Q: If the pagers are small enough to put in the pocket?

A: Yes, the size for the pager is 104*50*8mm

Q: Can you change the background picture to put in your own logo or special?

A: Yes, you can. The screen cover is removable. There is a clear plastic cover over the existing picture. Make your own picture the same size as the original and insert rather than the original. 

 



Comments

Comment user

Laura-Pàrkland Garden Centre

We just received our Retekess T116 that we ordered through Amazon Canada. Seems like it will work very well except there is one pager that seems to be flashing some kind of error code in red flashes once fully charged, green, on the charger. It makes no difference as to which slot it is in. I have unpaired and re-paired it several times and it still does it. If this is an error code, is there somewhere I can look up what it means or does his mean we have a pager with a bad battery? Please advise. Thank you Laura

Comment author

Author

Hello Laura, Thanks for using Retekess products. In addition to the indicator issue, have you tested how long the pager work with fully charged? If it does not work for 8 hours, please email us at support@retekess.com

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