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Frequently asked questions on Retekess T130 tour guide system

Frequently asked questions on Retekess T130 tour guide system

Frequently asked questions on Retekess T130 tour guide system


 Frequently asked questions on Retekess T130 tour guide system


Retekess T130 tour guide system is widely used as guide tours, museum tours, factory tours as well as the translation equipment.

Knowing more about the T130 tour guide system can help you make the right decision.


Q: How many channels of the T130 audio guide system?

A: 99 channels


Q: What’s the frequency range of the T130 wireless tour guide system?

A: 195MHz-230MHz


Q: Could you add more receivers to work with one transmitter?

A: Yes, you can. One transmitter can work with no limit quantity of the receivers.


Q: What’s the communication range of the T130 audio guide system?

A: It is about 100m in the open area and about 30m with buildings


Q: How to change the channel on the T130 transmitter?

A: It is very easy to set the ID of the transmitter and receivers. This is the details for your reference. Click Here.


Q: Are the batteries in the receivers rechargeable?

A: Yes, the receivers built-in 600mAh rechargeable lithium battery and the portable transmitter built-in 900mAh rechargeable lithium battery.


Q: If the items come with some sort of charger?

A: The transmitter and receiver come with USB charging cable, as usual, you could consider buying the TT002 16 port USB charging station or the TT001 charging/carrying box.


Q: Can multiple transmitters be used for the same group at the same time?

A: No, one group only can use one transmitter. If there are two guides for one group, you could use the Retekess TT105 tour guide system.


Q: Will the new transmitter work with the T131 receivers which we purchased before?

A: Yes if the old receivers you purchased have 99 channels. If they have 40 channels, please let us know before you purchase it.


Q: If the portable tour guide system translates simultaneously, a person speaks in English and I listen in Spanish?

A: No, this is not a translation unit. You must have someone translate from English to whatever language you need. The system work really well though as simultaneous translation equipment.


Q: How to purchase the T130 wireless tour guide system from Retekess directly?

A: You just need to email support@retekess.com and tell us how many receivers and transmitters do you need as well as the shipping address, we will get back to you with the accurate price and shipping information within 24 hours. 


Comment user


Dear Retakes rep, I have purchased the retekess tour guide system 57 receivers and 4 transmitters. However, we remained more than a year without using it and the batteries are not working any more on the transmitters. Do you have technical assistance in Germany? Where can I send it to have the batteries replaced, please. Thank you, Daniel Azevedo

Comment author


Hi Dainel, sorry to know that. You need to charge them regularly even when not in use to avoid battery drain. You could contact us at support@retekess.com with the Order ID of the purchase about the maintenance.

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